Shipping Policy
SHIPPING POLICY
This Shipping Policy applies to purchases made through ainvlang.com.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment.
Business days do not include Saturdays, Sundays, or public holidays.
Processing may take longer during:
- Major holidays;
- Promotional events;
- Periods of unusually high order volume;
- Inventory adjustments; or
- Other exceptional circumstances.
2. Shipping Destinations
We primarily serve customers in the United States.
Shipping availability may vary depending on the product and destination.
3. Estimated Delivery Time
For orders shipped to the United States, estimated delivery is generally:
7–15 business days after processing and shipment.
Estimated delivery times are provided for reference and are not guaranteed unless expressly stated otherwise.
Actual delivery times may be affected by:
- Carrier delays;
- Severe weather;
- Public holidays;
- Transportation disruptions;
- Customs procedures;
- Incorrect or incomplete addresses; or
- Other circumstances outside our reasonable control.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
5. Order Tracking
When tracking information is available, we will provide it after your order has been shipped.
Tracking information may take some time to update after the carrier receives the shipment.
6. Shipping Delays
We make reasonable efforts to ship orders within the time stated on our website.
If we are unable to ship an order within an applicable promised shipping period, we will address the delay, cancellation options, and refund obligations as required by applicable law.
7. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
If you notice an error after placing your order, contact us immediately at:
We cannot guarantee that shipping information can be changed after an order has entered processing or shipment.
8. Lost Packages
If tracking indicates that your package has been delivered but you cannot locate it, please first:
- Check around the delivery location;
- Check with household members;
- Check with neighbors where appropriate; and
- Contact the carrier.
If you believe your order has been lost during transit, contact us with your order number and tracking information.
9. Damaged Shipments
If your product arrives damaged, contact us as soon as reasonably possible.
Please provide:
- Your order number;
- Clear photographs of the damaged product; and
- Photographs of the packaging where relevant.
We will review the circumstances and provide an appropriate solution.
10. Customs, Duties, and Taxes
Orders may be subject to customs procedures, import taxes, duties, or other governmental charges depending on the shipping destination.
Unless otherwise indicated during checkout, the recipient is responsible for applicable import duties or taxes to the extent permitted by applicable law.
11. Contact Us
AINVLANG
Operated by:
Shenzhen Hedianer Qiliang Media Co., Ltd.
Email:
l2318000622@gmail.com
Phone:
+86 180 7952 9776
Address:
Room 606, Shouchuang Business Building
No. 5 Longhua Square 3rd Road
Fukang Community, Longhua Subdistrict
Longhua District, Shenzhen, Guangdong
China